If you order before 4pm your order will normally be despatched the same day where at all possible.
FREE DELIVER ON ALL UK MAIN LAND ORDERS.
We always aim to deliver your order within the specified times but it is not possible for us to guarantee delivery dates since these are ultimately beyond our control. It is possible that factors such as delays in payment processing, fraud screening, weather conditions and courier issues could delay your order. We will try our very best though!
Please be sure to provide full address information (including any business name) to prevent delays or problems with deliveries.
We are committed to despatching items as quickly as possible but weekends and holidays are of course excepted. In some rare circumstances despite very best efforts, we may not manage same day. Please note that payments must be fully cleared before goods will be released, so payment by e-cheque for instance will delay an order considerably.
UK orders have the option to upgrade delivery to Royal Mail Special Delivery, which is guaranteed the next working day after despatch. Please note that Saturday deliveries are at the discretion of the local Royal Mail delivery office. We pay the remaining costs for a delivery upgrade and we cannot refund a delivery upgrade in the unlikely event that Royal Mail does not deliver on time for whatever reason.
1. ‘Next working day’ means the next working day after despatch. If you place an order on a weekend, or a holiday, your order will of course take longer to arrive.
Do I need to sign for the delivery?
Yes, all recorded deliveries require a signature from the courier so you will need to be available to accept delivery in person. If you are not in when your goods arrive by courier, a card will be put through your door giving details of the attempted delivery and giving contact details for the courier company. Please check your items on receipts BEFORE signing as you’re signing for good received complete and in good order. Once signed for we cannot be held responsible for goods missing or damaged in post.